Contact
Direct line to a human.
Last updated · 2026-05-23
Plinth is a one-person operation. Two addresses, depending on the topic:
| Address | When to use |
|---|---|
| support@plinthprep.com | Refund requests, sign-in problems, question corrections, billing receipts, bug reports — anything user-facing. |
| admin@plinthprep.com | Legal notices, DMCA, privacy / data-subject requests, partnership and press inquiries, anything contractual. |
Best path by topic
| Topic | Where to send it |
|---|---|
| Question correction | support@plinthprep.com — include the question ID (visible on the result screen) and a short note on what's wrong. |
| Refund request | support@plinthprep.com — narrow exceptions only (duplicate billing, entitlement failure, mandated by law). All sales otherwise final; use the free preview to evaluate before buying. See the Refund Policy. |
| Billing / receipt | support@plinthprep.com — Stripe receipts also available from Settings. |
| Privacy / data request | admin@plinthprep.com — see the Privacy Policy for the full list of rights. |
| DMCA / copyright | admin@plinthprep.com — see the Terms of Service for the takedown procedure. |
| Press / partnership | admin@plinthprep.com — see also the press kit. |
| Bug report | support@plinthprep.com — include the browser, OS, and steps to reproduce. Screenshots help. |
Typical response time: within 48 hours, often faster. If you're on a deadline (e.g., your exam is in a few days), say so in the subject and it'll be prioritized.