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Contact

Direct line to a human.

Last updated · 2026-05-23

Plinth is a one-person operation. Two addresses, depending on the topic:

AddressWhen to use
support@plinthprep.comRefund requests, sign-in problems, question corrections, billing receipts, bug reports — anything user-facing.
admin@plinthprep.comLegal notices, DMCA, privacy / data-subject requests, partnership and press inquiries, anything contractual.

Best path by topic

TopicWhere to send it
Question correctionsupport@plinthprep.com — include the question ID (visible on the result screen) and a short note on what's wrong.
Refund requestsupport@plinthprep.com — narrow exceptions only (duplicate billing, entitlement failure, mandated by law). All sales otherwise final; use the free preview to evaluate before buying. See the Refund Policy.
Billing / receiptsupport@plinthprep.com — Stripe receipts also available from Settings.
Privacy / data requestadmin@plinthprep.com — see the Privacy Policy for the full list of rights.
DMCA / copyrightadmin@plinthprep.com — see the Terms of Service for the takedown procedure.
Press / partnershipadmin@plinthprep.com — see also the press kit.
Bug reportsupport@plinthprep.com — include the browser, OS, and steps to reproduce. Screenshots help.

Typical response time: within 48 hours, often faster. If you're on a deadline (e.g., your exam is in a few days), say so in the subject and it'll be prioritized.